The call center for us with the most experience is in Marietta, Georgia, and has been in business for more than 15 years.
yes
We provide support to a variety of sectors, such as healthcare, law, transportation, and business services like landscaping, locksmithing, and plumbing, as well as sectors like government, energy, utilities, and leisure and travel. We also support outsourcing business processes.
In both English and Spanish, our call center companies in Nicaragua and Peru can offer answering services and business process outsourcing services.
Yes, our nhit services quality assurance team makes sure that our agents follow instructions and receive necessary training and retraining.
Yes. While a customer is on hold on the same line, a representative can call someone else thanks to our cutting-edge call center technology. They can also host three-way calls.
Yes. Our NHIT Services are able to give our customers exclusive phone numbers and access codes so they can listen to our representatives and customers talk whenever they want without disturbing or alerting them.
Not right now. our nhit services, including those in the US and abroad, are wholly owned and run by us.